Welcome to Marika’s FAQ page! We’re here to help you move seamlessly through your shopping experience, just like our performance wear moves with you. Below you’ll find answers to our most frequently asked questions about products, shipping, returns, and more.

About Our Products

What types of activewear does Marika offer?
We specialize in high-performance activewear designed for every movement of your day. Our collection includes:
  • Hoodies & Jackets
  • Leggings & Capris
  • Long Sleeve tops
  • Pants & Joggers
  • Short Sleeve tops
  • Shorts & Skirts
  • Sports Bras
  • Tank tops
Each piece transitions effortlessly from workout to everyday wear.
What makes Marika activewear special?
Our technical performance wear combines bold style with 100% functionality. Features include:
  • Seamless designs for maximum comfort
  • Adjustable elements (like our best-selling leggings’ waistbands)
  • Fabrics that move with you from yoga to HIIT to coffee runs
  • Durable construction that withstands your most intense workouts

Shipping & Delivery

Where does Marika ship?
We ship worldwide from our Oregon studio! However, some remote areas in Asia and other locations may have delivery limitations. If you’re unsure about delivery to your location, our Winston-based support team at [email protected] can verify specific delivery capabilities.
What are my shipping options?
We offer two movement-inspired shipping methods:
  • Express Movement: DHL/FedEx | 10-15 days after dispatch | $12.95
    Ideal when you need those pocket-friendly leggings for an upcoming race
  • Free Flow Shipping: EMS | 15-25 days after dispatch | FREE on orders over $50
    Perfect for stocking up on seamless bras and adjustable-waist leggings
How long does order processing take?
We hand-pack each piece with care, which takes 1-2 business days. You’ll receive tracking details the moment your celebration of strength leaves our studio.

Returns & Exchanges

What is your return policy?
If your gear doesn’t move with you the way we promised, you have 15 days after delivery to initiate returns. (Because confidence shouldn’t come with strings attached—unless they’re the adjustable kind on our best-selling leggings.)
How do I initiate a return?
Please contact our support team at [email protected] within 15 days of receiving your order. We’ll guide you through our simple return process designed to keep you moving forward.

Payments

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal—because financial flexibility should be as effortless as our twist-back tanks.
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect your payment information. Your financial data is processed securely through our trusted payment partners.

Customer Support

How can I contact customer service?
Our Winston-based support team is ready to help at [email protected]. We’re committed to providing the same care in our customer service that we put into designing our performance wear.
Where is Marika located?
Our studio is located at:
2376 Skinner Hollow Road, Winston, US 97496
Though we’re based in Oregon, our activewear is designed for movers and doers worldwide!

“Just like our leopard print leggings combine bold style with 100% functionality, our customer service combines responsiveness with care—so you can focus on your flow.”
— The Marika Team